This IDC study explores the Australia business VoIP service and equipment market, by discussing the current business VoIP usage and examining the future market trend. It provides a review of major market developments in 2005, a five-year revenue forecast and future outlook for the industry. Essential guidance for players that want to capitalise on the opportunities is also included.
“Australian businesses are migrating to VoIP at an accelerated pace and now taking advantage of the applications bundled with VoIP,” says Yue Li, associate analyst, Telecommunications, IDC Australia. On the other hand, from the supply side, the market will be increasingly competitive with more players introducing bundling and pre-packaged solutions. “To compete in the increasingly aggressive market, players will have to target specific industrial verticals and provide tailored packages,” she adds.








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